Privacy Policy

This Privacy Policy explains how IndigoWare ("we", "us") collects, uses, and protects your information when you use the Crowned Sun website, game, and related services (the "Services"). We respect your privacy and aim to collect only what we need to operate and improve the Services.

We collect the following categories of information:

• ✺Account data: email address, username, password (hashed), and authentication tokens.
• ✺Gameplay data: characters, progression, in-game actions, chat logs, and support tickets.
• ✺Technical data: IP address, device and browser information, operating system, crash reports, and performance metrics.
• ✺Communications: newsletter subscriptions and messages you send us.
• ✺Cookies and similar technologies for essential site functionality and analytics.

We use information to:

• ✺Operate, maintain, and improve the Services.
• ✺Authenticate accounts and prevent fraud, cheating, and abuse.
• ✺Provide customer support and respond to inquiries.
• ✺Send service-related announcements and, with your consent, newsletters.
• ✺Analyze usage trends and diagnose technical issues.
• ✺Comply with legal obligations.

We do not sell your personal information. We share information only with third-party service providers (hosting, analytics, email delivery, payment processing) that help us operate the Services, and only as needed to perform their functions. We may disclose information when required by law or to protect the rights, safety, and integrity of the Services and our community.

We use essential cookies to keep you signed in and to remember preferences. We may also use analytics cookies to understand how the Services are used. You can control cookies through your browser settings; disabling them may affect functionality.

We retain personal information for as long as your account is active and as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

Depending on your jurisdiction, you may have the right to access, correct, delete, export, or restrict processing of your personal information, and to withdraw consent at any time. To exercise these rights, contact us at contact@indigoware.net.

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security.

Your information may be processed in countries other than the one in which you reside. We take steps to ensure adequate protection in accordance with applicable law.

We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last updated" date and, where appropriate, notify you of material changes.

Privacy questions? Email contact@indigoware.net.